Frequently Asked Questions

Frequently Asked Questions

How long does shipping take?

Standard US shipping takes 7-15 business days after processing. We process orders within 1-3 business days.

Do you offer free shipping?

Yes! All US orders ship completely free — no minimum purchase required.

Do you ship internationally?

We currently ship within the United States only. We're working on expanding to international shipping soon.

Are your LED products safe?

Absolutely. All of our lighting products meet safety standards and operate on low-voltage power. LED products run cool to the touch and are energy-efficient.

What if my item arrives damaged?

Email us a photo of the damage at hello@warmvolt.com within 48 hours of delivery. We'll send a free replacement or full refund — no return needed.

Can I return an item if I just don't like it?

Yes. You have 30 days from delivery to return any unused item in its original packaging for a full refund. See our Returns & Refunds page for details.

Are your products compatible with smart home systems?

Our Smart LED Bulbs work with most Wi-Fi-based smart home apps. Specific compatibility is listed on each product page. They do not require a separate hub.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

Can I cancel or modify my order?

If your order hasn't been shipped yet, email us at hello@warmvolt.com and we'll do our best to make changes. Once shipped, we can't modify the order, but you can return it under our 30-day return policy.

Do you have a physical store?

WarmVolt is an online-only store, which allows us to keep our prices lower and pass those savings on to you.

How do I contact customer support?

Email us at hello@warmvolt.com — we respond within 12 hours, 7 days a week.